Albion 1Card - Frequently Asked Questions



	Frequently Asked Questions (FAQs) Have another question? Email it to mycard@albion1card.com. What is the Albion 1Card? How do I get my Albion 1Card? What if I lose my Albion 1Card? How do Briton Bucks work? What is my Briton Bucks Number? What is my Student ID #? What's the difference between my Dining Dollars and Briton Bucks? When is value added to Briton Bucks available? How do I make a purchase with Briton Bucks? Where can I use Briton Bucks? How do I recommend additional accepting locations for Briton Bucks? Is the Briton Bucks Account Management Center a secure site? What are the Briton Bucks Terms and Conditions and how can I review them? What if I forget my user name or password? What is the Briton Bucks refund process? What is the difference between e-bill and Briton Bucks? What happens if I swipe my card at a self-service location and the machine does not work? What is the Albion 1Card? The Albion 1Card is the official identification card of Albion College. It is issued to all members of the College Community and is required for identification and access to essential campus services. It also offers a convenient account for making purchases on and around campus. All students, faculty, and staff at Albion College are currently eligible to receive an Albion 1Card. Back to Top How do I get my Albion 1Card? For the fall 2009 semester, students will receive their new Albion 1Card when checking into their residential buildings. Otherwise, Cards will be issued and distributed at the Information Technology Help Desk located in Room G16 of the Ferguson Building. Hours are Mon. - Fri. 8 a.m. - 5 p.m. Back to Top What if I lose my Albion 1Card? Immediately report a lost or stolen card to the Office of Campus Safety at 517-629-1234. To deactivate your Briton Bucks account, click here or call 1-888-435-6027. Replacement cards are issued at the Information Technology Help Desk located in room G16 of the Ferguson Building. A $25 fee will be charged to replace your card. Help Desk hours are Mon. - Fri. 8 a.m. - 5 p.m. and can be reached at 517-629-0479. Please consult the Albion College Student Handbook for more information at www.albion.edu/handbook. Back to Top How do Briton Bucks work? Briton Bucks is a cashless, prepaid spending account on your Albion 1Card that is accepted on and around the Albion College campus. You must add value to your account before using Briton Bucks to make purchases. Each time you use your Briton Bucks account, the amount of the transaction will be deducted from your account. You may not spend more value than you have. Unused balances roll over semester to semester and year to year. Back to Top What is my Briton Bucks Number? Your 16-digit Briton Bucks number is located on the front of your Albion 1Card and uniquely identifies your prepaid spending account. Back to Top What is my Student ID #? Your Student ID # is located on the front of your Albion 1Card. It is not your social security number, it is a unique number that is 9 digits in length. Back to Top What's the difference between my Meal Plan and Briton Bucks? Both accounts are accessed by your Albion 1Card. All on-board students are entitled to unlimited meal plan access at the Lower Baldwin Dining Hall plus $25 in Dining Dollars for use at the Eat Shop Cafe each semester. Payment for Dining Dollars is included in your board plan. Briton Bucks is a pre-paid spending account offering a safe and convenient way to make purchases on and around campus. It is designed to eliminate the need to carry cash and is the only way to pay for laundry on campus. You or your parents must add value to Briton Bucks before using it for purchases. Value in Briton Bucks rolls over from semester to semester and from year to year. To learn more about how to use the prepaid accounts on your Albion 1Card, click here. Back to Top When is value added to Briton Bucks available? Funds transferred by debit/credit card and cash are available instantly. Check deposits are available on the business day received. If a check is returned to us by your financial institution for insufficient funds, the deposit will be reversed from your Briton Bucks account and a Returned Payment/Check fee will be assessed. If the Returned Payment/Check fee creates a negative balance in your account, you will be contacted to make another payment to the account. Back to Top How do I make a purchase with Briton Bucks? At retail locations, Briton Bucks works much like a debit or credit card. Just present your Albion 1Card for payment to the attendant at the register. Your card will be swiped in a terminal and the transaction authorized. You will need to sign a printed receipt of the approved transaction. At self-service machines, simply insert your card in the terminal. Back to Top Where can I use Briton Bucks? Briton Bucks can be used at many campus locations and at off campus businesses. These can be identified by the "Welcomed" sticker featuring the Briton Bucks logo. Click here for a complete list of accepting locations. Back to Top How do I recommend additional accepting locations for Briton Bucks? Cardholder suggestions are welcome and encouraged. Recommendations can be sent via e-mail to our recruitment department. Please include the name of the location and why you would like to see them join the program. Back to Top Is the Briton Bucks Account Management Center a secure site? Yes, it is secured via 128 Bit SSL Encryption so you can manage your account with confidence. Back to Top What are the Briton Bucks Terms and Conditions and how can I review them? The Terms and Conditions outline program policies and terms of use for the Briton Bucks account. They are available for review via a link in the footer of every page on this site. Back to Top What if I forget my user name or password? Go to the Briton Bucks Cardholder Account Center. Under the Login button, click [Forgot your username or password?] and follow the instructions. Back to Top What is the Briton Bucks refund process? You may receive a refund of your Briton Bucks account balance when you graduate, withdraw or leave Albion College. Proof of withdrawal or dismissal is required. Refund requests must be submitted to the College's card program service in writing to: Albion 1Card Service Center PO Box 1305 Doylestown, PA 18901-0117 or by emailing mycard@albion1card.com Please see Section 20: Account Refunds in the Terms & Conditions for further details. Back to Top What is the difference between e-bill and Briton Bucks? e-Bill will be Albion College's official method for sending student account statements, replacing paper statements (or bills). Electronic billing (e-billing) is an online interface that enables Albion College students to view their current and previous billing statements and make electronic payments over the Web using a credit card or check. Briton Bucks is a pre-paid spending account on your Albion 1Card offering a safe and convenient way to make cashless purchases on and off campus. You are not able to pay tuition with your Briton Bucks account. For more information regarding e-bill, click here . Back to Top What happens if I swipe my card at a self-service location and the machine does not work? If the self-service machine does not work properly, you will not be charged for the transaction. If for any reason you are charged, please email us a refund request. Please include the location, date & time of the transaction(s) in question. Back to Top










	Briton Bucks Terms & Conditions FAQ's